Delivery Information

At ToolsPlus, we aim to get your order to you quickly, safely and with as little hassle as possible.

We deliver tools, workshop equipment, automotive accessories and other products throughout Ireland.

Delivery Charges

Our standard delivery charge is €10 per order.

FREE delivery is available on orders over €100

Delivery charges are calculated and displayed at checkout before you complete your purchase.

Some particularly large, heavy or oversized items may require a different delivery method or additional delivery charge. Where this applies, it will be shown at checkout or we will contact you before dispatch.

Delivery Times

We aim to process and dispatch orders as quickly as possible.

Most in-stock orders are normally delivered within [1–3] working days from dispatch.

Orders placed during weekends or public holidays will be processed on the next working day.

Please note that delivery times are estimates and may occasionally be affected by courier delays, exceptionally busy periods or circumstances outside our control.

Order Tracking

Where tracking is available, you will receive your tracking information by email once your order has been dispatched.

You can use this information to follow the progress of your delivery directly with the courier.

Large & Heavy Items

Some workshop equipment, tool storage, machinery and other bulky products may require specialist delivery.

These products may:

• take slightly longer to arrive;
• be delivered separately from the rest of your order; or
• require someone to be available to accept the delivery.

Where special delivery arrangements are necessary, our team will contact you.

Split Deliveries

We stock a large and growing range of products. Occasionally, items from the same order may be dispatched separately.

If your order arrives in more than one delivery, don't worry – the remaining items may already be on their way.

Where possible, tracking information will be provided for each shipment.

Checking Your Delivery

We recommend checking your parcel as soon as it arrives.

If the packaging appears significantly damaged, please take photographs before opening it. After opening your parcel, check that the products are correct and have arrived in good condition.

If something is missing, incorrect or damaged, contact us as soon as possible and we'll help resolve the issue.

Please include your order number and, where relevant, photographs of the item and packaging. This will help us deal with your query more quickly.

Delivery Address

Please make sure your delivery address and contact details are correct before completing your order.

Once an order has been dispatched, we may not be able to change the delivery address.

ToolsPlus cannot accept responsibility for delays or failed deliveries resulting from incorrect or incomplete delivery information supplied when the order was placed.

Missed Deliveries

If nobody is available to accept your delivery, the courier may leave instructions for redelivery, deliver the parcel to an approved collection point or attempt delivery again.

Please follow the instructions provided by the courier.

Need Help With Your Delivery?

If you have a question about an order or delivery, we're here to help.

ToolsPlus Customer Service